Thursday, March 02, 2006
You know a hacker
Well, if you read this blog, and you know me, apparently you know a hacker, or that's what my ISP told me today.
Long story short, I was trying to help someone out with their web site, couldn't log in, got flagged by my ISP for attempted hacking, spent almost 2 hours on hold, had my internet shut off for 2 days, and finally got it turned back on today after a very terse voicemail was left for their technical support team.
The things that make me upset were:
1.) They didn't notify me they were shutting down my modem. No call. No email. Nothing.
2.) I had a heck of a hard time trying to get through to anyone for help.
3.) Why would I hack into my ISP's connection on my HOME connection that happens to be run by my ISP (that's Internet Service Provider, by the way :) )? That doesn't make any logical sense at all.
I was pretty steemed today, but I got over it, and now my connection is back on. I just wish that companies who claim to have only their customer's best interests in mind would actually act like they do.
That's my rant for the night.
Long story short, I was trying to help someone out with their web site, couldn't log in, got flagged by my ISP for attempted hacking, spent almost 2 hours on hold, had my internet shut off for 2 days, and finally got it turned back on today after a very terse voicemail was left for their technical support team.
The things that make me upset were:
1.) They didn't notify me they were shutting down my modem. No call. No email. Nothing.
2.) I had a heck of a hard time trying to get through to anyone for help.
3.) Why would I hack into my ISP's connection on my HOME connection that happens to be run by my ISP (that's Internet Service Provider, by the way :) )? That doesn't make any logical sense at all.
I was pretty steemed today, but I got over it, and now my connection is back on. I just wish that companies who claim to have only their customer's best interests in mind would actually act like they do.
That's my rant for the night.
Copyright 2005 Jared Barden
